Shipping Policy

We don’t just ship bags; we ship stories.

At Drama Club, we don’t believe in mass-producing piles of inventory that gather dust in a warehouse. Every single piece is custom-made just for you the moment you click "Order." This means your gear is crafted with intention, ensuring it's fresh, unique, and ready for your next move.

Where is your gear coming from? At Drama Club, we operate as a truly global venture. To ensure the highest quality and accessibility, we source our high-quality, eco-conscious materials from trusted global partners, including specialized suppliers in China. Once sourced, each piece is custom-assembled, printed, and fulfilled specifically for you at our dedicated creative facilities in the USA or Latvia.

By integrating this global supply chain with precision on-demand manufacturing, we ensure that your order travels across the globe, straight from our workshops to your doorstep. This process guarantees that every item is fresh, unique, and crafted just for you, wherever you are in the world.

How long will it take? Because each item is crafted on-demand and travels from our global hubs, please allow 6–20 business days for delivery. We know waiting is the hardest part, but good things—like your custom Drama Club piece—take a little extra time. We know waiting is the hardest part, but good things—like your custom Drama Club piece—take a little extra time. We truly believe it will be worth the wait.

"How can I track my order?" Once your order has been dispatched from our facility, you will automatically receive a shipping confirmation email containing your tracking number. You can use this to monitor your item's journey right to your doorstep.

A note on Customs & Duties: We want your Drama Club experience to be as smooth as possible. For most destinations, we calculate and collect any applicable import duties and taxes directly at checkout. This means the price you see is the price you pay, saving you the headache of surprise bills when your package arrives.

In rare cases, depending on your local customs office, additional fees may apply. Please note that these are the responsibility of the customer.

Questions? If your bag is stuck in a global adventure or you’re just wondering where it’s at, drop us a line at [info.matanstudio@gmail.com]. We’ve got your back.

Stay dramatic.